Customer Service Response

Well I finally received a call tonight from the manager of the restaurant where we got a very rude server a couple of weeks ago. He said he was very surprised at her having a bad attitude. I told him I realize that everyone can have a bad day but when you are in their line of work you are not able to let it show to your customers. He did agree with me saying that they are "always on stage". But he did tell me that in the next couple of days I should receive a "gold card" from their customer care department for two free dinners good at anyone of their restaurants. So goodie goodie we can eat one night for free.