Showing posts with label internet. Show all posts
Showing posts with label internet. Show all posts

Thursday, December 9, 2010

Let's hear it for internet

We moved last week and our internet provider gave us today as our date to get our internet back on. I did not realize how much I would actually miss having access to the internet. Today we finally got back up and running on our internet and I have to say I am a happy camper. Well I am not actually camping as it is a bit chilly here in Central Florida. But I think you know what I mean. I am very very happy to say the least. You don't actually realize how much you use the internet for until you don't have it and then that is when you miss having the ability to get online.

Monday, December 17, 2007

By George I think we've got it

Well, I can't actually believe it but I think we finally have the cable problem solved. I mean it just about took an act of congress but we finally got a guy out here who was willing to actually do some work. He redid most if not all of the connections outside and inside of the house and actually got the cable box working in the one room were we had been told by previous cable guys that we should just attach a splitter and run a cable across the hall and cover it with tape. Which we did but now that situation is taken care of and we have actually had working cable for several days now. I was afraid to post about our good fortune before because I was afraid it would go back off like before. But so far so good.

Monday, December 10, 2007

Cable Saga Continues

Well we had another cable, Internet, Phone free night last night. This is not a new thing we are doing in the house to revert back to the olden days before such inventions. This is because of our cable company (Brighthouse) failing to figure out and fix whatever problem there is with our service. So lately this has not been a very Brighthouse. This has been going on for about a week now. This is about the seventh tech they have sent out to the house. They keep telling us they have no ides why everything goes off for about 12 hours. So last night I was on the phone with the guy and he told me they needed to "dig" and that would be 12 days before they could get that scheduled. Well I absolutely went ballistic on the phone. So Joy took over for me. I mean come on now our cable is on for 12 hours and then off for 12 hours and they need 12 days to dig, plus when they schedule you a regular appointment the time slot they give you is 8:00 AM to 8:00 PM. (that's right it is 12 hours). What is up with this whole number 12 thing with them. I think they are trying to drive me crazy and my response to them is thanks, but I don't need you to drive me crazy... It's in walking distance. But they finally agreed to send someone out first thing this morning. He was here at 9:00 AM and after changing everything out at the "Box" he now tells us that someone will be here later today to change all of the wiring to the various TV's and cable boxes in the house. Well it is now going on noon and we haven't seen anyone yet. So time will tell.

Saturday, December 8, 2007

Latest on Larry the Cable Guy

Well after all of the issue with the cable yesterday, it went back out about 11:00 pm last night. So for the way things have been going we knew it would be out for 12 hours and sure enough it came back on about 11:00 AM this morning. Wouldn't you know it the cable guy got here about noon. So after being here for about 1/2 hour he tells us that there is anything that he can find wrong with it because they have to be here when it is actually not working?? So he says he will be on duty until 11:00 pm tonight and if it goes out before that we are to call customer service then and tell them they are to call him. Does he actually think they will do this. I am not sure if they actually will or not but what other choice do we have? NONE!

Friday, December 7, 2007

Cable is the Pits

Well lately our cable service has been the pits. Last night was about the 4th time that our cable has gone off completely during the evening and has been off until morning. But this time the cable guy had been here and said he had solved the problem.... Yeah right!! About a half hour after he left guess what? You guessed it the cable went off again. So we figured no problem we will call them back and have him come back to the house and fix it right this time. But no.... they tried to tell us that they could send him out on Sunday. Well after much arguments and name calling they finally said they would call us back in 1 to 3 hours to set an appointment for today. So after waiting for the prescribed three hours and no phone call I called them back and only after being put on terminal hold for ever the guy came back to say they would be out today from 5:00 PM to 8:00 PM. I asked if we couldn't get something earlier since we had the same problem yesterday why couldn't we go to the head of the list and he said well we might have other people with the same issue and you have. Now mind you we had to be here yesterday from 8:00 AM to 8:00 PM waiting for the Cable Guy and he showed up at 6:00 PM right at supper time. In our house when the cable goes out that means no TV, No Phone, and No Internet. The TV we can get around because there are probably over 200 DVD's in this house that we could watch, and the Phone there is usually at least somebody home with a cell phone. But the internet is another issue. That means Jill and I can't take any posts to put on our blogs and no posts means well you know no money. So needless to say Jill and I were pretty upset. As a matter of fact I found Jill sitting outside in the middle of the driveway trying to pick up a wireless signal from anyone in the area so she could submit the post she had already taken and not lose the money. I just don't understand why the cable always goes out in the evening and comes back on by 8:30 at the latest in the morning?????
 
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